Do I need to create an account?
No. The App uses anonymous sign-in — start using it immediately with no registration, email, or password required.
How does it work?
Upload a clear photo of your face, choose a football club from 29 options, tap Generate, and receive a photo-realistic image of yourself in that club's kit — inside their stadium.
How many credits do I need?
Each transformation uses 1 credit. Purchase credit packs (10–500) or subscribe weekly/yearly for automatic credit top-ups.
I purchased credits but they haven't appeared.
Wait up to 60 seconds, then close and reopen the App. If still missing, go to Settings → Restore Purchases. If the issue persists, email us with your User ID and Apple purchase receipt.
My subscription renewed but I didn't receive credits.
Go to Settings → Restore Purchases to trigger a manual sync. If credits still don't appear, contact us with your User ID and renewal date.
How do I cancel my subscription?
Open iPhone Settings → [Your Name] → Subscriptions, select Football Player Filter AI, then tap Cancel Subscription. Cancelling stops future renewals but does not affect your current period or existing credits.
Can I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and submit a refund request for the relevant purchase.
Do my credits expire?
No. Credits remain in your account until used.
My generation failed. Were my credits refunded?
Yes. If a generation fails due to a technical error, the credit is automatically refunded to your account.
The result doesn't look like me. What can I do?
For best results:
How do I save or share my generated image?
On the result screen, tap Save to save to your Photos library, or tap Share to open the iOS share sheet and share to any app.
My history is empty but I generated images before.
History is linked to your anonymous account. Reinstalling the App or switching devices may create a new account. Contact us with your previous User ID if you need data recovery assistance.
The App crashes or won't load.
Try these steps: (1) Force-close and reopen the App. (2) Check your internet connection. (3) Ensure you have the latest App version installed. (4) Restart your iPhone. If the issue persists, contact us with your device model and iOS version.
The generation is taking too long.
Generation typically takes 20–60 seconds. Keep the App open in the foreground. If it exceeds 3 minutes without completing, force-close the App — your credit will be automatically refunded.
Prices aren't showing in the purchase screens.
Prices are fetched from the App Store in real time. Ensure you have an active internet connection, then restart the App.
What data does the App collect?
We collect an anonymous user ID, device identifier, credit balance, subscription status, and generated image URLs. We do not collect your name, email, or payment details. See our Privacy Policy for full details.
How do I delete my account and data?
Email admin@try2.app with the subject "Data Deletion Request" and include your User ID (found in the App's Settings tab). We will process your request within 30 days.
Didn't find what you were looking for?
admin@try2.app
Please include your User ID, device model, iOS version,
and a description of the issue. We reply within 2–3 business days.